Web FEC is a fully integrated management platform built for Family Entertainment Centers, theme parks, water parks, aquariums and multi-attraction venues. It brings together every touchpoint of the venue operation — from the first online booking to the final daily report — into a single connected system.
The platform is designed for both the guest at the gate and the manager at the desk. Frontline staff get a fast, simple interface. Management gets live visibility, financial control and the reporting clarity needed to run a venue with confidence.
Web FEC gives you one source of truth across ticket sales, cashier operations, access validation, RFID and wristband usage, F&B and retail transactions — available 24/7 across web, counter and kiosk.
Cashiers and supervisors need simpler, faster workflows to handle peak footfall without errors.
Ticketing, entry and payment slow down during peak hours when systems don't talk to each other.
Manual reconciliation and offline records create gaps that are hard to catch and harder to close.
Management waits for exported reports instead of seeing live sales and attendance performance.
Separate booking, access, loyalty and F&B journeys feel disconnected — and guests notice.
Managing ticketing, access, F&B and guest loyalty across a single platform reduces errors, cuts queues and gives management the control they need.
One platform for tickets, access, POS, RFID, membership and reporting — no switching between disconnected tools.
Cashier shift management, audit trails, void and refund logic and end-of-day reconciliation reduce leakage and close manual gaps.
Live dashboards and sales reports accessible from the back office or remotely — so management never waits for an exported file
Connects with payment gateways, turnstiles, RFID validators, lockers, kiosks, web booking engines, ERP and accounting systems.
Experience Faster entry, contactless payments, flexible packages and a loyalty layer that makes every guest known across channels.
Walk-in sales, online booking, dynamic pricing, promotions, QR/RFID validation
Touch-friendly POS for counters, food & beverage outlets and retail points
Turnstile and handheld validation with entitlement logic and live scan monitoring
Wristband-based cashless payments, stored value and package entitlements
Annual passes, family profiles, reward points and member analytics
Live dashboards, daily sales, attendance data and exports to Excel / CSV / PDF
a smoother guest journey, cleaner financial control and a platform that grows with the venue.
Website / campaign / walk-in
Ticket, package or membership
QR / RFID validation
Attractions, arcade, lockers
F&B and retail POS
Loyalty and targeted offers
Sell the right ticket at the right price, validate it quickly and keep every transaction traceable.
Web FEC supports multiple guest entry points while keeping orders, payments and ticket fulfilment consistent across all channels.
Gate validation should be quick for the guest and strict for the business.
The same operating model supports ticket counters, retail outlets, food & beverage and attraction add-ons.
Cashless wristbands reduce friction inside the venue and create clean activity records for management.
Add stored value or package entitlements
Track spend, balance, visits and exceptions
Ideal for high-throughput attractions, lockers, prepaid family wallets and venues managing spend across multiple zones.
Membership is more than a discount: it is a customer data layer, a recurring revenue engine and a retention tool.
Understand visit frequency, spend by category and package performance to sharpen your programme over time.
A connected loyalty layer makes every guest known across online booking, POS, access control and future campaigns.
Live dashboards designed around management, finance and operations — no waiting for end-of-day exports.
Attendance, attraction usage and scan records
Web FEC sits at the centre and connects your venue systems, hardware and digital channels into one operational layer.
Integration coverage includes payment providers, QR/RFID readers, turnstiles, lockers, accounting exports, CRM, web booking engines and operational reporting portals.
Web FEC makes daily operations easier without removing the controls that management depends on.
The value of the platform is not only in its features — it is in the operating control it creates across the entire venue.
We have been using Prologic First for over seven years, and the experience has been consistently exceptional.
Its fully integrated solution—covering front office, back office, POS, inventory, guest feedback, and HR—has streamlined our operations and significantly improved efficiency.
Prologic First’s strong industry understanding and continuous innovation make it a trusted technology partner. We highly recommend it to any hospitality business.
We have been using Prologic First’s hotel management system for a significant period, and the experience has been exceptional.
The platform has streamlined our front office, back office, and guest service operations, improving efficiency and enhancing the overall guest experience.
With a responsive support team and a strong understanding of hospitality, Prologic First continues to be a valued partner. We highly recommend it to any hospitality business.
