Touché Events & Catering

Complete Event and Banquet Management Software for Hospitality

About Touché Events & Catering

Touché Events & Catering is a purpose-built hospitality platform that manages the full event lifecycle — from lead capture to post-event settlement. Designed for hotels, resorts and banquet venues, it connects sales, operations, kitchen and finance teams on a single system.
Managing events means coordinating room blocks, menus, dietary requirements, staffing, equipment and tight service timelines — simultaneously. Without purpose-built software, teams fall back on spreadsheets and manual handoffs. Errors follow.
Touché eliminates that complexity. Sales tracks bookings and pace. Coordinators access real-time scheduling. Kitchen teams work from auto-generated Banquet Event Orders. Management sees live revenue performance — all from one place.

Why Hotel Event Venues Need an Integrated System

Disconnected sales, operations and kitchen workflows create miscommunication, revenue gaps and avoidable failures on event day.

1.

Missed Enquiries

Leads arrive from multiple channels. Without a central system, follow-ups slip and tentative bookings are lost.

2.

Double Bookings

Without a live function diary, spaces get oversold and conflicts get resolved under pressure — on the day.

3.

Inaccurate BEOs

Manually built banquet event orders lead to kitchen errors, wrong headcounts and service failures guests remember.

4.

Revenue Leakage

F&B minimums go untracked, upsells are missed and billing reconciliation happens too late to recover shortfalls.

5.

Departmental Silos

Sales, kitchen, operations and finance work from different documents. Updates in one area never reach the others in time.

Why Choose Touché Events & Catering

Every team works from the same system — no double entry, no disconnected documents, no surprises on event day.

Key Advantages

Centralised Event Management

One platform for enquiries, BEOs, menus, billing and reporting. No spreadsheets. No switching tools.

Live Function Diary

A shared real-time diary across departments prevents double bookings, space conflicts and last-minute scrambles.

Automated BEO Generation

BEOs auto-populate from booking data and update instantly — keeping kitchen, service and operations aligned.

Revenue Control

Track F&B minimums, monitor booking pace and catch upsell opportunities before they pass.

Seamless Integration

Connects with hotel PMS, POS, accounting systems and payment gateways for end-to-end financial accuracy.

Modules – Everything Your Events Team Needs in One Place

Modular by design — deploy the core and expand as your events business grows.

 

ModuleDescription
Event Booking & EnquiryLead capture, quotes, contracts and booking confirmation
Function Diary & Space ManagementLive multi-space diary with real-time availability and conflict prevention
Banquet Event Orders (BEO)Auto-generated, role-specific BEOs for client, kitchen and front-of-house
Menu & Catering ManagementMenu builder, item costing, dietary tracking and kitchen order management
Billing & SettlementInvoicing, deposit tracking, payment reconciliation and finance integration
Reporting & AnalyticsBooking pace, revenue performance, F&B consumption and event profitability
A change in one module updates every team automatically.

More Power to Your Events Team – Book, Plan, Execute, Engage, Measure

Book

Enquiry management · Quotes and contracts · Tentative and confirmed tracking · Online and direct bookings

Plan

Function diary · Space management · BEO creation · Menu and catering setup · Equipment and staffing

Execute

Kitchen order tickets · Run sheets · Real-time BEO updates · Dietary and modifier management

Engage

Client communication · Digital sign-off · Post-event follow-up · Repeat booking tracking

Measure

Booking pace · Revenue and F&B performance · Space utilisation · Event profitability · Excel / CSV / PDF export

The result: fewer errors on event day, better revenue capture and a guest experience that earns the next booking.

Industry-Focused Solutions

Touché Events & Catering is built around the way hospitality teams actually work — from the sales desk to the kitchen pass.

Hotels & Resorts

Manage group bookings, conferences, weddings and gala dinners across multiple event spaces with full PMS and POS integration.

Banquet Halls & Convention Centres

Handle high-volume event bookings with a live diary, automated BEOs and real-time coordination across kitchen and operations teams.

F&B-Led Venues

Restaurants and club venues managing private dining and off-premise catering get menu control, dietary tracking and clean billing in one system.

Multi-Property Groups

Centralised configuration with property-level reporting — manage events across locations without losing visibility or control.

Key Features

  • Enquiry capture and lead tracking
  • Quote, proposal and contract generation
  • Digital client sign-off
  • Live function diary across all spaces
  • Automated Banquet Event Order (BEO) generation
  • Role-specific BEO layouts (client, kitchen, FOH, bar)
  • Master menu library with pricing and portion management
  • Dietary restriction and allergen tracking
  • Kitchen order ticket and run sheet generation
  • Deposit scheduling and payment tracking
  • Itemised invoicing and reconciliation
  • F&B minimum monitoring and variance reporting
  • Live booking pace and revenue dashboards
  • Space utilisation and event profitability reports
  • Role-based staff permissions and audit trail
  • Integration with PMS, POS, ERP and payment gateways

Custom Configured Solution

No two properties operate the same way. Touché Events & Catering is configured around your event types, venue spaces, menu structures, pricing rules and billing workflow — not a generic template.

A standard version covers the full event management cycle for individual properties. An enterprise version supports multi-property groups with centralised control, shared configuration and property-level reporting.

Both versions integrate with the broader Prologic First hospitality ecosystem — PMS, POS, payroll and accounting — so events and hotel operations stay aligned without duplication.

Reporting & Analytics — Visibility Without Waiting

Bookings
Revenue
Space
Events
Export reports to Excel, CSV or PDF

ready for management review and finance reporting.

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