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About SmartTEL

A smart, unique and proven Hotel Call Accounting System and Call Management solution from Prologic First, SmartTEL empowers hotels, companies and other institutions to optimize telephone revenues by allowing finely granulated rate tables. SmartTEL, voice mail system for hotel, is designed for hotels and corporates with high volumes of telephonic communication. … Read more

One of the most powerful telephone call accounting, telephone invoicing and telephone management systems, SmartTEL is available at an affordable price
SmartTEL, a hotel call accounting software system, offers many value added features like emergency call alert, caller extension inquiry, exceptionally long duration call alert, etc.
SmartTel, a software voicemail system, helps you reconcile your carrier bill, to ensure correct charging and allows your business to provide management reports, analytic reports, alerts, etc.
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SmartTel: Truly Smart

SmartTEL, call accounting software system is the best way to tie all call accounting and call management ends together with utmost ease and efficiency. It is also the best call accounting solutions that can truly help you to monitor all your calls and empowers you to make the right decisions to increase revenues.

  • Real time data processing
  • Unlimited extensions
  • Unlimited departments
  • Unlimited international, national and local codes and tariff
  • Unlimited number of rate plans and flexible charging, rate slabs, zones, surcharges, tax and mark-ups
  • Duration, pulse, time based profit and cost calculation
  • Outgoing, incoming & internal call logging
  • Authorization based call tracking
  • Call enquiry reports with flexible criteria
  • Usage Reports
  • Trunk Utilisation
  • Longest/Expensive call report
  • Unauthorized Call Alerts
  • Call posting to folio
  • Call restriction in vacant rooms
  • Name Display
  • Message Waiting
  • Do not disturb
  • Wake up calls
  • Automatic assignment of Direct Inward Dialing number (DID)
  • Operator Assistance - Caller Identification, Charge calculation, Manual PMS functions
  • Alert for Longest / Expensive call
  • Scheduled Report Emailing
  • Mini-Bar Charge Posting
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Our Clients

Hear from some of Our Clients

“We are using SmartTEL, hotel call accounting system since 2015. It is one of the best user-friendly call accounting software that comes with a great customer support team. We have never faced any issues so far. We have complete confidence in Prologic First.”

Hari Kumar

IT Manager
Radisson Blu Resort
Sharjah

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At Prologic First, we go the extra mile to create innovative hospitality management software solutions – the best hotel software that will keep our clients ahead of the curve.

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